Discovery Workbook

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Discovery PDF
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Discovery PDF
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Welcome

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This is your rucksack - it contains all the badges and assets you collect along the way.

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Here, in the main menu, you can recap on your learning so far, see how much you’ve got to go, and get help.

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As you progress through the course, watch your points tally up!

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Get the most out of Genie.

  • Keep questions clear and simple by avoiding complicated words, slang and confusing grammar.

  • Keep questions as short as possible.

  • Questions should reflect material that has already been covered (unless you’re trying to show your learners how little they understand about a topic).

  • Always keep your learning objectives in mind.

  • Try to challenge learners with questions. Don’t make them so simple that everyone can get them.

  • Use a variety of different question types.
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Adding a new Question:

Select Add New Content and choose ‘Questions’.

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Adding a new Question:

Select ‘Add New’ and then choose your question type.

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Adding a new Question:

Fill in the relevant fields, assign assets, provide positive and negative feedback and if using wildcards provide a ‘Genie Hint’ as well.

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Yes/No Questions

These simple questions require learners to choose whether Yes or No is the correct response to a closed question.

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Should questions be short and clear?

  • Yes
  • No
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True/False

Learners are given a statement and asked to decide whether it’s true or false.

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You can create questions during the Quest Setup Wizard.

  • True
  • False
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Multichoice

Multichoice questions present learners with a question which has a range of different options. Learners select the option(s) which aligns with the question asked. If you assign more than one correct answer, tell learners to select all answers that apply.

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Which of the following is NOT a question type on Genie?

  • True or False
  • Mix and Match
  • Spot the Difference
  • Dialogue
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Discovery Method

Discovery Method questions are designed to encourage learners to reflect on their own experiences. They provide learners with an open text field where they can enter their own reflections, experiences and thoughts.

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What ways can you think of using Discovery Method questions?

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Discovery Method

One of the great things about Discovery Method questions is that you can recall the answer later on in the Quest. Take a look!

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Dialogue Questions

Dialogue questions mimic popular apps like WhatsApp or iMessage to resemble conversations. The learner reads through the conversation and is then asked a question. This makes dialogue questions the perfect tool to create simple, scenario-based questions easily.

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Review this conversation and think about how you might answer the question.

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Which of the following might be good uses for a Dialogue Question? Select all that apply.

  • Complaint handling
  • Numerical questions
  • Data evaluation
  • Customer service training
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